What is the quickest way to get in touch?
Book the discovery call. The calendar shows real availability rather than a request form, so you can take a slot this week — it is free, it lasts thirty minutes and there is no pitch at the end. If you would rather write first, email hello@buzzcoaching.co.uk. If typing is faster than talking, WhatsApp is +44 7457 428643.
A free discovery call
Thirty minutes online, at a time you choose. Booking commits you to the conversation and nothing else: no card details, no forms and no follow-up sequence chasing a decision out of you.
hello@buzzcoaching.co.uk
Write as much or as little as you like. A couple of lines about where the business is and what you want to change is plenty to start with — you do not need it all worked out first.
+44 7457 428643
Useful if a question is short, or if you want to check something before booking anything. It reaches the same inbox as everything else, so you will not have to repeat yourself later.
Prefer to write first?
Tell us briefly where the business is and what you want to change. It goes straight to hello@buzzcoaching.co.uk, and a person reads it — there is no automated sequence behind this form.
What happens after you get in touch?
Three steps, and none of them involves being passed around. The same people who read your message are the ones who would coach you.
You get a real reply, from a person.
We reply within one business day, and it is a proper answer rather than an automated acknowledgement. A message sent on Friday evening gets answered on Monday rather than Saturday — there is no point pretending otherwise.
Usually the next step is a thirty-minute call.
Roughly ten minutes on where the business is now, ten on where you want it to get to, and ten on whether coaching is the right instrument for the gap between the two. If you would rather skip the message and go straight there, the calendar is open. See how coaching works before you book if you want the full picture first.
If coaching is not the right thing, we say so.
Sometimes the business needs a bookkeeper, a recruiter or an employment solicitor before it needs a coach. Sometimes the timing is genuinely wrong and the right advice is to come back in six months. You get told that. If there is a fit, you get a specific programme, a specific rhythm and a specific figure, and then you go away and think about it.
Where can we meet?
Most coaching runs by video, and plenty of clients never sit in a room with us. If you would rather meet in person, four offices are available by appointment. In person or online, the fee is the same.
East Finchley
16 Aylmer Parade, Aylmer Road, East Finchley, London N2 0PE. In-person sessions run there by appointment; most London clients choose video for most sessions, because a protected fortnightly slot beats a face-to-face meeting that keeps moving.
Coaching in LondonBallymena
62 Fenaghy Road, Ballymena BT42 1FL. Northern Ireland is our largest base and the Ballymena office is a real one, used for in-person sessions across County Antrim and beyond by appointment.
Coaching in Northern IrelandSalford
M5, Salford, Greater Manchester — the exact address is shared when you book rather than published. Say on the discovery call if you would like to meet in person and we will sort it out then.
Coaching in ManchesterPretoria
A Pretoria base for South African clients, with in-person sessions by appointment. The UK and South Africa are only one to two hours apart, so video sessions work in either direction without anybody taking a call at midnight.
Coaching in PretoriaVideo is not the lesser option here. A fortnightly ninety-minute session that never gets cancelled beats an occasional face-to-face one that keeps getting moved because of a two-hour round trip, and coaching fails on cancelled sessions more often than on anything else. Plenty of clients start in person for the two diagnostic sessions and move online once the rhythm is set. If you want to see what you would be committing to before you get in touch at all, the programmes and the people behind them are both set out in full.
Frequently asked questions
How long is the call, and what actually happens on it?
Thirty minutes, online, and it is a diagnosis rather than a pitch. Roughly ten minutes on where the business is now and what is harder than it should be, ten on where you want it to get to, and ten on whether coaching is the right instrument for the gap between the two. You will be asked direct questions about your numbers and your week, so it helps to know your rough turnover and roughly how many hours you actually worked last week. At the end you get a straight answer on fit and, if there is one, which programme makes sense and what it costs. There is no pitch at the end and no proposal you have to sit through.
Do I need to prepare anything?
Nothing formal, and please do not build a deck. Two numbers make the call materially better though: roughly what the business turned over last year, and roughly how many hours you worked last week. Those two together usually locate the problem faster than an hour of description. If you can bring one more thing, bring the decision you have been carrying longest — the hire you have not made, the price you have not raised, the conversation you have not had. That is normally where the real constraint is sitting. If you turn up with none of it the call still works. It just spends ten of its thirty minutes establishing things you already knew.
Will you try to sell me something?
No, and the reason is commercial rather than noble: coaching an owner who is not ready is unpleasant work that ends badly for both sides. So the call has a genuine no in it. Sometimes the answer is that the business needs a bookkeeper, a recruiter or an employment solicitor before it needs a coach, and you will be told that. Sometimes the timing is wrong — a house move, a new baby, a live dispute — and the right advice is to come back in six months. If there is a fit you get a specific programme, a specific rhythm and a specific figure, and then you go away and think about it.
Do I have to come to an office?
No. Most coaching runs by video and plenty of clients never sit in a room with us. If you would rather meet in person there are offices in East Finchley in north London, Ballymena in County Antrim and Salford in Greater Manchester, plus Pretoria for South African clients, all by appointment. In-person makes no difference to the fee. It is worth saying that video is not the lesser option: a fortnightly ninety-minute session that never gets cancelled beats an occasional face-to-face one that keeps getting moved because of a two-hour round trip. Coaching fails on cancelled sessions more often than on anything else.