How to Build a 90-Day Plan That Sticks
How to build a one-page 90-day plan: review the last quarter, pick three priorities, turn them into weekly actions and check progress monthly.
Read
How to Make Better Business Decisions
A method for deciding under pressure: sort decisions by whether they can be undone, price the cost of deferring, and pass on the decisions that should not reach you.
Read
Build a Business That Runs Without You
If you were unreachable for two weeks, what would break? How to write that list, score it by damage and effort, and clear the quickest items in an afternoon.
Read
How to Handle Difficult Client Conversations
How to prepare for a difficult client or team conversation, the five-step structure, the words that help, and how to end a relationship well.
Read
How to Run a Team Meeting That Works
A 30-minute team meeting format, who should be in the room, and how to close with actions that have owners and dates.
Read
Goals That Create Momentum
How to turn a revenue target into weekly conversations and proposals you can diarise, measure and be held to.
Read
How to Build a High-Performing Small Team
How to give every person in a small team a clear role, a written standard and a way to measure their work, and how to hold that standard.
Read
How to Improve Your Margins
How to improve margins: work out margin per client, decide what to stop, price the next client right and hold the line on scope.
Read
Leading Your Team Through Change
How to take a team through a change they did not ask for — what to say, when to say it, and the four questions every person needs answered before they commit.
Read
Managing Poor Performance
How to handle an underperforming team member — spotting it early, the four-part conversation, what to put in writing, and what to do when it does not improve.
Read
Managing Your Mindset Under Pressure
What pressure does to an owner's thinking, how to spot your own pattern, and six practical moves that keep your decisions clear when the stakes go up.
Read
The Monthly Business Review
A 60-minute monthly review that catches problems while they are small — the five areas to look at, the numbers that matter and how to finish with three actions.
Read
Confidence as a Business Owner
How to build confidence as a business owner: name the situation, start with a small first attempt and keep a record of what you have handled.
Read
Owner Energy Management
The loop that drains an owner's energy, the four types of energy, where a 55-hour week goes, and a checklist to protect the hours that matter.
Read
The Pay and Promotion Conversation
How to handle a pay rise or promotion request properly — the three numbers to prepare, deciding yes, no or not yet, and what to say in each case.
Read
How to Price for Profit
What a 10 per cent price move does to profit, worked through in full — how many clients you could lose at the higher price and still be exactly as profitable.
Read
Why Profit and Cash Are Not the Same
Why a profitable month can still drain the bank, the four things that never show in your profit, and how to build the 13-week forecast that ends the surprises.
Read
How to Build a Referral Engine
How to build a referral system: a written list of introducers, a specific ask at the right moment, an easy introduction, and a thank-you loop.
Read
Stop Being the Bottleneck
If every decision routes through you, log one week, sort what lands on your desk, and use the delegation ladder to clear most of it.
Read
How to Structure Your Working Week
How to plan your working week: three outcomes, protected blocks, batched admin and a ten-minute Friday review.
Read
Understanding Your Business Numbers
The six numbers every business owner should check monthly, what each one means, how to work it out, and what to do when it moves.
Read
When to Hire and Who to Hire First
What a first hire costs once employer costs and ramp-up are counted, how much revenue it has to cover, and four cheaper options to test first.
Read
Knowing When to Pivot Your Business
How to tell a strategy problem from an execution problem, the five signals a pivot is needed, and how to test a new direction before you commit to it.
Read
Working On vs In Your Business
How to measure how much of your week goes on working on the business rather than in it, and shift the split one half-day at a time.
ReadGet the next one in your inbox
One practical guide for business owners each week. Unsubscribe at any time.