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Mindsets

Be, Do, Have.

Most owners run it backwards and end up waiting. Reverse the order and it becomes usable on a Monday.

Be, Do, Have describes three levels: who you are being, what you do, and what you end up with. Most owners run the sequence backwards — when I have the right people, I will do less of the work, and then I will be the sort of owner who is not in everything. Reversed, it starts with the only element you fully control and ends with the one you do not.

It sounds like sensible sequencing. It is actually a waiting instruction, and the wait is open-ended, because the condition at the front is the thing you have least influence over.

What the model is

Have is results and resources: money, staff, systems, time. Do is behaviour — what you actually do in a week. Be is identity: how you operate, what you consider your job, what you would never let slide.

Running it Have-first puts your behaviour, the only element available on demand, in the middle, and makes it conditional on something largely outside your control. None of this is mystical. Behaviour follows from how you see your job. Somebody who considers themselves the best technician in the building behaves like a technician and gets the results of a technician, whatever the plan says. Change what you consider your job to be and the weekly behaviour changes with it, and the results follow the behaviour with a lag.

Why it matters to an owner

The Have-first order is not just slow. It is usually factually wrong about how businesses work, because the resources arrive because of the behaviour rather than before it.

Take delegation. "When I have someone good enough, I will delegate." But good people will not stay with an owner who does not delegate, and you cannot assess whether somebody is good enough at something you have never let them do. The resource you are waiting for is produced by the behaviour you are withholding.

Or price. "When we are better known, we will charge properly." Reputation in most markets is built partly by pricing like a firm that is worth it, and by the sort of client that price attracts. Waiting for permission from the market is waiting for something the market has no way of giving you.

The lag is real. Behaving like the owner of a bigger business will not produce a bigger business by Friday. But the sequence only runs one way, and there is no version where the results turn up first and then you become the person who could have produced them.

What it looks like in practice

Illustrative. Take the owner of a £1.1m business who says he will stop being the bottleneck once he has a proper management team. He has two capable people, neither of whom is a manager, and no budget for a third.

Run Have first and nothing moves. There is no management team, so decisions come to him, so the two capable people stay operators, so there is still no management team. Two years later the sentence is identical, with a bigger turnover in front of it.

Run Be first and you start with a decision he can make this month: from now, he operates as the owner of a business that has a management team, whether or not one exists yet. Then the behaviour follows, and it is unglamorous. He comes off the copy list for routine client email. He holds a proper leadership meeting every Monday with the two people he already has, with an agenda and numbers. He gives them a spend limit of, say, £500 without asking. He answers "what do you think we should do" instead of solving it in ninety seconds, which is the hardest part and takes about six months to do consistently.

Nine months on he has two people behaving like managers, because they have been treated as managers and given decisions to make. The management team he was waiting to be able to afford was mostly a set of behaviours he could have started without spending anything. The third hire, when it comes, joins a structure instead of arriving to invent one.

How to use it this week

  1. Finish the sentence honestly. "When I have _____, I will _____." Write the three or four versions of it you actually say. They are the map of where you are waiting.
  2. Name the Be at the end of each. Strip out the resource and the activity and identify who you are trying to become. Usually it is something like an owner who leads rather than does, or one who is trusted with bigger work.
  3. Ask what that person does weekly, at your current size. Not at £5m. At your turnover, this month, with the people and money you actually have. There is always a version, and it is usually smaller than you expect.
  4. Pick one behaviour and start it on Monday. One. The leadership meeting, the numbers review, the two hours out of delivery. Behaviour is the only one of the three levels available on demand.
  5. Delete the permission clause. Take the "when I have" off the front of the sentence and see whether what remains is genuinely impossible or merely uncomfortable. Most of the time it is the second.
  6. Review it at 30 days, not 30 weeks. Ask what has changed in how people treat you, not what has changed in the results. Results lag. The way the team behaves towards you moves first, and it is the earliest signal that the sequence is running.

The mistakes most owners make

The first is reading this as positive thinking. It is not about telling yourself you are a millionaire in the mirror. Be is not a feeling, it is a standard of operating that somebody else could observe: what is in your diary, what you refuse to touch, what you insist on knowing every month. If nobody could tell from watching you for a fortnight, you have not changed the Be, you have changed the vocabulary.

The second is skipping the Do. Identity without behaviour is a costume, and everybody in the business can see it, usually faster than you can. An owner who announces he is now strategic and still approves every purchase order has changed nothing except the language.

The third is subtler. Most owners have an unexamined Be already installed, usually "the person who makes sure everything is done properly", which was probably true and necessary in year one. It quietly sets every behaviour afterwards. Until you decide what to be, you are still being whatever you decided by accident a decade ago.

Questions to ask yourself

Owners who wait for the Have spend years collecting reasons. Owners who start with the Be spend the same years building something — and generally end up with the resources as well.

This sits at the start of the work in Personal Coaching, because it decides how everything else gets used, and it is the practical half of Performance on Purpose. Read Atomic Habits next for how the new behaviour survives a bad week, and Ask the Question, Yield the Answer for the questions that expose where you are waiting.

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Frequently asked questions

Is Be, Do, Have not just positive thinking with a diagram?

No, because Be is not a feeling and nothing here rests on telling yourself something is true. Be is a standard of operating that another person could observe from the outside: what is in your diary, what you refuse to touch, what you insist on seeing every month, what you now answer with a question instead of a solution. If somebody shadowed you for a fortnight and could not tell that anything had changed, then nothing has. The test is deliberately behavioural precisely because the identity language attracts the wrong kind of thinking. Decide who you are being, then show it in the diary, or you have only changed vocabulary.

How long before running it this way shows up in the results?

Results lag, and that is the honest part of the model rather than a flaw in it. What moves first is how people treat you, and that shows within about a month: what gets brought to you, what gets decided without you, how much of your inbox is copies of things you do not need. So review at thirty days on behaviour and treatment, not on turnover. The commercial results follow over quarters, because they depend on other people changing what they do, which depends on them believing the new pattern is permanent. That belief takes roughly two months of consistency, and it resets every time you revert.

What if I genuinely cannot afford the thing I am waiting for?

That is usually true, and it is also usually beside the point. The question is not whether you can afford the full version, it is what the smaller version of the behaviour looks like at your current size. You cannot afford a management team; you can hold a proper leadership meeting on Monday with the two capable people you already employ. You cannot afford a finance director; you can read the same three numbers on the first Tuesday of every month. Almost every Have on an owner's waiting list has a free behavioural version available now, and starting it is generally how the money eventually appears.

Start behaving like the owner of the business you are building.

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